Shipping Information

US Shipping
All US orders will be shipped and delivered via United States Postal Service (USPS) as First-Class Mail. US First-Class Mail orders are processed and shipped within 1-3 business days. Shipping time depends on the city of destination but is estimated to arrive between 3-6 business days. We do not process or ship orders on Saturday, Sunday, or Holidays. Orders typically ship the same or the following business day. Orders placed before 8am MST will be processed for shipping the same business day; orders placed after 8am MST will be processed for shipping the following business day. Delivery times are estimates and are not guaranteed due to possible delays at the post office outside of our control. 

Shipping Liability
We are not liable for items lost or stolen in the delivery process and upon delivery of merchandise to the carrier (USPS) you will assume the risk of loss and title for the merchandise. You are responsible for any additional shipping charges and fees incurred from customs clearance including any duties and additional taxes (orders outside of US).

Return/Exchange Policy 

Returns
We are pleased to accept returns and exchanges if contacted within 14 days of the date your order was placed. All products must be returned in the original packaging and in original unused condition within 30 days of purchase and we will issue a full refund (not including delivery cost), or exchange the items for store credit. 

To initiate a return, you must first email contact@prezashop.com within 14 days of your order date and we will provide you with instructions. Please include your order number, product you would like to return, and reason for the return.

PREZA will not be held responsible for lost returns.